INDHEAL Solutions Private Limited (hereinafter referred to as “INDHEAL”) operates as an online platform for the providing the services  of advertising and extending for medical services including but not limited to hospitals and clinics (“Medical Service Provider”) in India, through our website (“Platform”) to the user (“User”). INDHEAL is responsible for the handling of the information provided either via its Platform or through the communication between the User, Medical Service Provider and third parties with INDHEAL customer service team members. INDHEAL, in the course of its operations, may use third party partners, service providers and affiliates to fulfil its services, and may share the information provided by the User to such third parties. INDHEAL shall remain responsible for the data collected and shared under the Privacy Policy, except where it can be established that INDHEAL was not responsible for a violation.


Personal Data:


1.     The User can use the Platform without any personal data being collected. However, for the purpose of being able to assess the use the Platform and to avoid or deal with technical problems, the Internet Protocol (“IP”) address of the User will automatically be recorded and stored in a file on the server with every visit to INDHEAL website and each time a file is accessed. Under certain circumstances, IP addresses can be traced back to the specific User. INDHEAL nonetheless does not undertake analyses to achieve this end neither does it use such data for its own promotional purposes, nor does it keep such data for the use by third parties.

2.     INDHEAL collects the following personal and specific personal data which is required to provide a treatment plan from INDHEAL or a Medical Service Provider partner of INDHEAL.



  Email ID

  Mobile Number

  Place of residence

  Medical history including medical reports


To this end, the above mentioned data will be passed on to the Medical Service Provider partner of INDHEAL and to any third party company providing travel and/or translation services to the User through INDHEAL.


This data will be used by INDHEAL solely for the purposes mentioned above, unless INDHEAL receives the User express consent for other uses.


The User may use specific services (“Specific Services”) provided by INDHEAL. For this purpose, the User’s consent to the collection, processing and use of his or her personal data and, as the case may be, is necessary. 


Specific Services:


INDHEAL provides a platform enabling the User to get in contact with a Medical Service Provider and third party service providers (e.g. travel agencies, translators) through our Platform.


In the event that a Medical Service Provider concludes a medical treatment with the User, the User consents (and, if required by law, the User shall allow the Medical Service Provider to deliver the respective data to INDHEAL) that the Medical Service Provider informs INDHEAL about the type and the date of the medical treatment and the amount and the date of any invoice submitted by the Medical Service Provider to the User.


In the event that a third party service provider concludes a contract with the User regarding certain services, the User shall allow the third party service provider to inform INDHEAL about the amount and the date of any invoice submitted by the service provider to the User.


INDHEAL uses the personal data for its own advertising and will send to the User via email, call, sms or by mail information about INDHEAL, new products, new services, Medical Service Providers, etcetera.


As far as required and permitted by law, we will share personal data and specific personal data with companies, organisations or individuals outside INDHEAL if we believe that the passing on is reasonably necessary to enforce applicable terms of service (including investigation of potential violations), address security or technical issues or protect against harm to the rights of INDHEAL.


The User has the right at any time to oppose the collecting, processing and use of personal data and specific personal data with effect for the future. User may either send an email to or send a letter to our registered office address: INDHEAL Solutions Private Limited, #558, Pragathy Layout, Doddanakundi Main Road, Bangalore – 560037, Karnataka, India.


In the event that INDHEAL undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then INDHEAL may sell, transfer or share some or all of its assets, including the User information. In this event, personal data and specific personal data is transferred and would be subject to a different privacy policy.


INDHEAL may also compile, reconcile and share aggregated information (information about the User that no longer identifies or references an individual User) and non-personal data for industry and market analysis, demographic profiling, marketing and advertising, and for other INDHEAL business purposes.


Data Storage and Retention:


The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it, including encryption in transit, strict access controls and storage in secure databases and servers. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.


Links to 3rd Party Sites:


Our website includes links to websites of other companies. Any information submitted on those sites will be governed by their privacy policies. We encourage you to carefully read the privacy policy of any site you visit.




Our website has a section where we display testimonials of satisfied customers. We display those testimonials including photographs and videos only after a concurrence from our customers. 





This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to us. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser.

INDHEAL reserves the right to modify this Privacy Policy at any time in accordance with this provision.