What we do for you

More than a referral.
A complete journey, handled.

From your first medical question to your final follow-up at home, INDHEAL manages every step of your healthcare journey — so you only have to focus on getting better.

All services

Everything included.
No extra charges to you.

Our services are fully funded by our hospital partners. Every rupee of support listed below costs you nothing extra.

What we do

  • Prepare your official medical visa invitation letter
  • Guide you through India's e-Medical visa application
  • Advise on required documents and supporting letters
  • Coordinate with the hospital for any authority-requested paperwork
  • Help with visa extension if your treatment requires a longer stay
Visa assistance

We take the guesswork out of your Indian visa

Navigating Indian visa requirements from abroad can be confusing. INDHEAL's team prepares all documentation needed to support your Medical Visa application — including a formal invitation letter from your treating hospital — and walks you through each step of the online process.

India's e-Medical Visa is available to citizens of most countries and is typically approved within 3–5 business days. We'll make sure your application is correct the first time.

Get started →

Options available

  • Budget guesthouses near the hospital (from ₹1,500/night)
  • Serviced apartments for longer stays
  • Premium hotel rooms for patients and companions
  • Hospital guest houses (where available)
  • Recovery retreats with nursing support
Accommodation

Comfortable lodging, close to your hospital

We recommend accommodation to suit your budget, medical needs, and length of stay — always within easy reach of your treating hospital. Whether you're travelling alone or with a companion (or a family), we'll find the right option.

For patients with extended treatments such as transplants or oncology programmes, we can arrange furnished apartments with kitchen facilities and laundry access.

Get started →

Journey types covered

  • Daily hospital-to-accommodation transfers
  • Outpatient appointment transport
  • Multi-hospital tour for second opinions
  • City exploration and leisure trips (post-recovery)
  • Inter-city travel for specialist consultations
Local travel

Reliable transport throughout your stay

Getting around an unfamiliar city while managing your health can be exhausting. INDHEAL arranges dedicated, air-conditioned vehicles for all hospital and clinic journeys — with drivers who know the city and your schedule.

For patients visiting multiple hospitals across a city, or travelling between cities for specialist consultations, we plan the entire route and handle all bookings on your behalf.

Get started →

Included in transfers

  • Meet & greet with your name board on arrival
  • Assistance with baggage and check-in at departure
  • Air-conditioned, GPS-tracked vehicles
  • Flight monitoring — we track delays so you don't worry
  • Wheelchair-accessible vehicles on request
Airport transfers

Someone waiting for you from the moment you land

Arriving in an unfamiliar country after a long flight — often already unwell — can be overwhelming. Our team arranges a dedicated driver and, where needed, a patient escort to meet you at arrivals and take you directly to your hospital or accommodation.

The same seamless service applies when you're ready to go home: a driver will collect you from your accommodation, assist with check-in, and ensure you depart comfortably and on time.

Get started →

Your case manager handles

  • Medical records review and specialist matching
  • Obtaining cost estimates from partner hospitals
  • Appointment scheduling and confirmation
  • Liaison with your hospital team throughout treatment
  • Family updates and communication in your language
Dedicated case manager

One person. Your entire journey, managed.

From the moment you reach out, you're assigned a dedicated case manager — a real person, not a chatbot — who reviews your medical records, matches you with the right specialist, and stays with you through recovery.

Your case manager speaks your language, knows your case inside out, and is reachable via WhatsApp, phone, or email whenever you need them. They are your single point of contact for every question, concern, or request.

Get started →

Aftercare includes

  • Discharge summary forwarded to your home doctor
  • Remote follow-up consultations via video call
  • Coordination of post-op reports and lab results
  • Medication and prescription guidance for your home country
  • Ongoing WhatsApp support for recovery questions
Aftercare coordination

Our care doesn't end at the airport

Most medical travel platforms disappear once you board your flight home. INDHEAL's aftercare team stays in touch — coordinating remote follow-up appointments with your treating doctor, forwarding reports to your local physician, and answering recovery questions as they arise.

For complex procedures such as organ transplants, cancer treatment, or orthopaedic reconstruction, structured long-term follow-up plans are arranged before you leave India.

Get started →
Ready to begin?

Three steps to get everything in motion

1

Share your medical reports

Send us your diagnosis, test results, or any existing doctor's reports via WhatsApp, email, or our enquiry form. No commitment needed.

2

Receive your treatment plan

Within 24–48 hours, your case manager sends a personalised plan: matched hospitals, specialist profiles, and indicative cost ranges.

3

We handle the rest

Once you choose a hospital, INDHEAL activates all the services above — visa, travel, accommodation, transfers, and aftercare.

Common questions

Answers before you ask

Your journey starts with
a single message.

No fees, no obligations. Just honest guidance and a dedicated team ready to manage every detail for you.